Contact Us
We are committed to providing exceptional customer support for all your gaming and account-related enquiries. Our dedicated team operates in full compliance with UK Gambling Commission regulations to ensure your concerns are addressed promptly and professionally. Whether you need assistance with account verification, payment queries, or responsible gambling support, we offer multiple communication channels to suit your preferences and urgency level.
Available Support Channels
Our customer service team is available through various communication methods designed to provide comprehensive assistance. For immediate support, our live chat feature connects you directly with trained representatives who can resolve most queries in real-time. Email correspondence remains available at [email protected] for detailed inquiries requiring documentation or complex technical issues. Additionally, you can reach our UK-based support line at 020 7946 0958 during standard business hours.
Response times vary depending on the selected communication method and query complexity. We prioritise account security, payment processing, and responsible gambling concerns to ensure compliance with UK regulatory standards. When contacting support, please have your account details readily available to expedite the resolution process.
- Live chat: Instant response during operational hours
- Email support: Response within 24 hours
- Phone support: Available Monday to Friday, 9 AM to 6 PM GMT